• Trim the wick to ¼ inch before each use. 

• Always burn on a heat-resistant surface, away from drafts, children, and pets. 

• Allow the wax to fully melt across the surface during the first burn to prevent tunneling. 

• Never leave a burning candle unattended. 

• Do not burn for more than 4 hours at a time. 

• Once finished, let the candle cool before cleaning. 

• Clean with warm water and mild soap to remove wax residue. 

Once your candle has fully burned, its vessel is meant to remain.

This candle is not offered for refilling, but its story does not end with the flame. We invite you to gently clean the container and keep it as part of your everyday rituals — a small holder for jewelry, cherished objects, notes, or meaningful keepsakes.

Designed to be kept, reused, and appreciated, the vessel becomes a quiet companion in your home long after the candle has burned.

Let it find its second life, in the way that feels most natural to you.

We hope you love your candle as much as we loved creating it.

Please note that this candle is offered in limited quantities and all sales are final.

If your item arrives damaged or broken, please contact us within a reasonable delay and include a photo of the damage so we may assist you.

📩 Contact: houseofeugenie@gmail.com

We ship from Montreal, Canada.

Orders are prepared and shipped as soon as possible after they are received. All shipments are sent via Canada Post or another trusted carrier.

Delivery times vary depending on the destination, the carrier, and the selected shipping method. Once your order has been handed over to the carrier, transit times are entirely managed by them.

For detailed delivery estimates, shipping zones, and important notes regarding delays, please refer to our Shipping Policy and Frequently Asked Questions.

Local Pickup (Montreal area)

Available upon request — contact us at houseofeugenie@gmail.com to arrange pickup.

International Shipping

For international inquiries, please contact us directly to confirm whether we currently ship to your country or city. Availability may vary depending on location.

Taxes: Calculated automatically based on your delivery address.

At House of Eugénie, we follow an ethical and environmentally conscious approach to packaging. We thoughtfully select materials from responsible suppliers and prioritize solutions that help reduce waste and extend the life of existing resources.

You may notice the use of repurposed magazines, book pages, and other carefully chosen materials as cushioning. Each element is intentionally selected, adding character to your unboxing experience while giving new purpose to printed materials.

Our packaging is designed to protect your candle while reflecting our values of care, sustainability, and attention to detail.